Refund and return policy
Refund & Return Policy
At Foodie U, customer satisfaction is important to us. If any issue occurs with your order, we may provide a refund in the form of a Coupon Code according to the policy below.
Refund Policy
Any approved refund amount will not be transferred to a bank account, UPI, wallet, or cash.
The refund amount will be provided only as a Coupon Code.
Customers can use this Coupon Code on their next order placed through our platform.
The Coupon Code value will be equal to the approved refund amount.
Coupon Code Terms
The Coupon Code can be used only once unless otherwise mentioned.
The Coupon Code must be applied during checkout of the next order.
The refund coupon cannot be exchanged for cash.
The Coupon Code may have an expiry date, which will be mentioned at the time of issue.
Only one refund coupon can be used per order unless allowed by the platform.
Return & Cancellation Conditions
Refund coupons may be issued in situations such as:
Wrong item delivered
Missing item in the order
Damaged or poor-quality food
Order cancellation approved by the company
Other valid issues verified by our support team
Company Rights
Foodie U reserves the right to:
Approve or reject refund requests after verification
Modify or cancel any coupon in case of misuse or fraudulent activity
Update this Refund & Return Policy at any time without prior notice
By placing an order on our platform, customers agree to this Refund & Return Policy.
